If you own one of these Hot Tubs, you probably are just as upset as I am with this company. No customer service what so ever. Can get parts. They where are so fast, you should order a back up when you can even get the company to respond to your needs.
Anyway, i wanted to let everyone out there that there are replace parts for this brand of Hot Tub. I had to replace the entire controls, topside and under side brains. EVERYTHING! but it wasn't that hard. I purchased a in.xm from Gecko. It was a plug and play underside control. Everything went in within 4 hours. We replaced every wire harness and even the heater. Didn't want that Sunrans piece of c@#% in the system.
What a difference it made. the new controls are easy to use, and if anything breaks, all you have to do is replace that piece and not the whole system.
Anyway, i wanted to let everyone out there that there are replace parts for this brand of Hot Tub. I had to replace the entire controls, topside and under side brains. EVERYTHING! but it wasn't that hard. I purchased a in.xm from Gecko. It was a plug and play underside control. Everything went in within 4 hours. We replaced every wire harness and even the heater. Didn't want that Sunrans piece of c@#% in the system.
What a difference it made. the new controls are easy to use, and if anything breaks, all you have to do is replace that piece and not the whole system.
