Showing posts with label Hot tub. Show all posts
Showing posts with label Hot tub. Show all posts

Thursday, September 8, 2011

Sunrans Hot Tubs - A problem is on the Way!

If you own one of these Hot Tubs, you probably are just as upset as I am with this company. No customer service what so ever. Can get parts. They where are so fast, you should order a back up when you can even get the company to respond to your needs.
Anyway, i wanted to let everyone out there that there are replace parts for this brand of Hot Tub. I had to replace the entire controls, topside and under side brains. EVERYTHING!  but it wasn't that hard. I purchased a in.xm from Gecko. It was a plug and play underside control. Everything went in within 4 hours. We replaced every wire harness and even the heater. Didn't want that Sunrans piece of c@#% in the system.
What a difference it made. the new controls are easy to use, and if anything breaks, all you have to do is replace that piece and not the whole system.

Wednesday, June 1, 2011

There are others out there!!! I found others having the same problem that I am......

Wow, I went to my local Hot Tub retailer and asked about a replacement control for my Sunrans Hot Tub. I could not believe it when they told me that they had a replace set for my tub. Seems that this company has been selling defective hot tubs for a while and other people have had this very same trouble that I have.  I would never think that being 5000 miles away that I would run into others that say the same thing about this company. Defective parts!!! No Customer Service!!!! Do not Buy from them….
So I thought that I AM on the right track. Trying to let others know what this company is about and that if you were thinking of buying a hot tub or anything from them DON’T!!!!!!

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