The Downfall of Sunrans Sanitary Wares

Sunrans Jacuzzi.  Are they really a company, or just a front for a larger, unknown business?

You would think that it would be easier to fix a problem that to cause more problems. This is not the case with Sunrans Sanitary Ware.  This company is based out of China

Hong Kong SUNRANS Sanitary Ware Group Co., Ltd.
Guangzhou SUNRANS Sanitary Ware Co., Ltd. (www.sunrans.com)
E-mail:sales@sunrans.com
Sunrans (Guangzhou) sales centre: Building E, 1962 International Unit, Baiyun Airport Road, Guangzhou, China
Tel:+86-20-86181657 begin_of_the_skype_highlighting              
Fax:+86-20-37403236

I have not heard from them for over 6 months in regards to a problem I had with one of their Hot Tubs that I purchased 20 months ago. I now has been not working longer than it has been working. Not sure if they knew that they used inferior contents for their hot tubs and that it would cause a problem. Or that they just do not care about their customers after the sale.  Either way please be aware of this company if you are thinking of purchasing anything from them. The term “let the buyer beware” I believe was created for this company.